Whether your building is residential or commercial, a lift is a necessity to provide safe and easy access for tenants and visitors. To keep your lifts in good working condition and comply with the health and safety regulations, you need a professional maintenance company.
There are a number of key points to consider when choosing the best lift maintenance company. Ultimately, the right provider will be able to offer an individual service package tailored to your needs. From the type of lift and its age, to your preferred schedule, budget and requirements. This will ensure you get the most out of your lifts and have peace of mind that they’re operating safely and efficiently.
One of the first things to check is the company’s reputation. An established, well-regarded company will have a wealth of reviews and case studies that show the quality of their work and client satisfaction. You can also ask the company to provide references from previous customers. These are often brutally honest and should be taken into account.
How long the company has been in business and how many engineers they employ should also be considered. The longer the company has been established, and the more fully-trained service engineers they have, the better. This reflects the fact that they have a team of experienced engineers who know what it takes to repair, maintain and upgrade various types of lifts and their control systems.
In addition to assessing the company’s history, you should also consider how much their service contract costs. A cheap service contract could end up costing you more in repairs and maintenance charges down the line, as they will be less likely to spot potential issues early on and fix them.
Another factor to take into account is whether or not the lift maintenance company will be able to provide you with the parts you need quickly. Depending on the type of lift and its age, some parts may be difficult to source or require special tools that only the manufacturer can supply. A reliable lift maintenance company will be able to secure the necessary parts quickly, minimize downtime and keep costs low for you.
The last thing you want is a lift that breaks down unexpectedly. You need to make sure the lift maintenance company you hire is on-call 24/7, so that you can get help as soon as possible if something goes wrong. A good lift maintenance company will be able to provide this, and will have emergency services available should the need arise.
In addition to the essential maintenance and repairs, a lift maintenance company should also be able to carry out LOLER inspections and compliance audits. This is to ensure that the equipment meets safety and accessibility standards, and provides you with a detailed report for any action needed. They should also be able to advise you on the right time to invest in a new lift for your business, and give you unbiased advice on which lift type to choose.